Santa’s Late Delivery (Updated)

After the debacle of our Mall for Africa experience, I decided to use them again.

I mean, what’s a girl to do when she needs some retail therapy?

Anyway – I’ll report on that experience when my order actually arrives (if it ever does?)!

So, back to the point – after receiving our three missing items – from a third party couple (it’s just insane, isn’t it?), I emailed Mall for Africa┬áto complain.

I received a reply from them within hours.

Dear

Thank you for your mail.

Many apologies for this inconveniences this may have caused you.

The logistics Team where following up on your order to retrieve it when apparently the customer that received the order has returned them to you.

Please accept our sincere apologies for this again as it was not intentional and will not happen again.

Thank you for choosing MallforAfrica.

Sincerely,
MallforAfrica

I copied and pasted the email – so that is exactly how it was written. My first thought was, ‘Where’s my red pen?’ My second thought was, ‘They’ve not actually explained anything.’ And my third thought was, ‘Ugh. Whatever.’
Anyway, so that’s that.