Santa’s Late Delivery (Updated)

After the debacle of our Mall for Africa experience, I decided to use them again.

I mean, what’s a girl to do when she needs some retail therapy?

Anyway – I’ll report on that experience when my order actually arrives (if it ever does?)!

So, back to the point – after receiving our three missing items – from a third party couple (it’s just insane, isn’t it?), I emailed Mall for Africa to complain.

I received a reply from them within hours.

Dear

Thank you for your mail.

Many apologies for this inconveniences this may have caused you.

The logistics Team where following up on your order to retrieve it when apparently the customer that received the order has returned them to you.

Please accept our sincere apologies for this again as it was not intentional and will not happen again.

Thank you for choosing MallforAfrica.

Sincerely,
MallforAfrica

I copied and pasted the email – so that is exactly how it was written. My first thought was, ‘Where’s my red pen?’ My second thought was, ‘They’ve not actually explained anything.’ And my third thought was, ‘Ugh. Whatever.’
Anyway, so that’s that.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s